Privacy Policy
Effective Date: 2026/3/20
This Privacy Policy governs the collection, use, storage, and disclosure of your information when you use the FxRadar App, a forex broker license query tool provided by [ArdorITSolutions, INC]. By accessing or using the App, you acknowledge that you have read, understood, and agree to the terms of this Policy, including our collection and use of your information as described herein. This Policy complies with global data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure the security and privacy of your data.
1. Information We Collect
We collect information to provide, improve, and secure our services, and to ensure compliance with financial regulations. The information we collect falls into two categories: Personal Information and Non-Personal Information.
1.1 Personal Information
Personal Information is data that can be used to identify, contact, or locate an individual. We may collect the following Personal Information when you use the App:
- Account Information: When you register an account, we may collect your name, email address, phone number, and password (encrypted). This information is used to authenticate your identity and provide account-related services.
- Usage Data: We may collect information about how you interact with the App, including the broker license queries you perform, the features you use, the time and duration of your usage, and your device’s IP address. This helps us improve the App’s functionality and user experience.
- Device Information: We may collect information about your mobile device, including the device model, operating system (iOS/Android), unique device identifier (UDID), and mobile network information. This is used to ensure the App is compatible with your device and to enhance security against fraudulent activities.
- Optional Information: If you choose to contact our customer support, we may collect additional information you provide, such as your questions, feedback, or any other details you voluntarily share.
1.2 Non-Personal Information
Non-Personal Information is data that cannot be used to identify an individual. This includes aggregated data, such as the number of users who query a specific broker’s license, trends in license verification requests, and general App usage statistics. We may collect and use this information to analyze market trends, improve our services, and share with third-party service providers (in aggregated, non-identifiable form) to enhance the App’s performance.
1.3 Device Permission Usage Summary
| Device Permission |
Purpose of Usage |
Optional/Mandatory |
| Network Access |
To connect to servers and retrieve broker license information |
Mandatory |
| Storage Access |
To cache app data and improve performance |
Optional |
| Device Information |
To ensure app compatibility and enhance security |
Mandatory |
| IP Address Collection |
To detect fraudulent activities and optimize service |
Mandatory |
2. How We Use Your Information
We use your information for the following legitimate purposes, in compliance with applicable data protection laws:
- To provide and maintain the App: To enable you to use the App’s core features, including searching for forex broker licenses, verifying regulatory status, and accessing broker information. This includes processing your queries and displaying relevant results from our database of global forex regulators and brokers.
- To improve the App: To analyze usage patterns, identify areas for improvement, and develop new features that better meet your needs as a forex trader. This includes optimizing search functionality and enhancing the accuracy of license verification data.
- To Ensure Security and Compliance: To protect the App and your account from unauthorized access, fraud, or misuse. We may use your device and usage information to detect and prevent fraudulent activities, and to comply with financial regulations and legal obligations related to forex trading and data privacy.
- To Communicate with You: To send you important updates about the App (e.g., feature updates, security alerts), respond to your customer support inquiries, and provide information about changes to our policies or services. We will not send unsolicited marketing communications without your explicit consent.
- To Comply with Legal Requirements: To respond to legal requests, subpoenas, or court orders, and to comply with applicable laws and regulations governing forex services and data protection.
3. How We Store and Protect Your Information
We take the security of your information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction:
- Data Encryption: All Personal Information transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology. Passwords are stored using strong hashing algorithms to ensure they cannot be accessed in plain text.
- Secure Storage: Your information is stored on secure servers with restricted access, protected by firewalls and other security protocols. We use third-party cloud service providers that comply with global data security standards to host our data.
- Data Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
- Access Controls: Only authorized personnel have access to your Personal Information, and they are required to comply with our data security policies. We regularly train our staff on data protection best practices to ensure your information is handled responsibly.
While we take all reasonable measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we will promptly notify you if a data breach occurs that may affect your Personal Information, in accordance with applicable laws.
4. Disclosure of Your Information
We do not sell, rent, or share your Personal Information with third parties for marketing purposes without your explicit consent. We may disclose your information in the following limited circumstances:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud hosting providers, data analytics firms, and customer support services. These providers are contractually obligated to protect your information and use it only to perform the services we request.
- Regulatory and Legal Authorities: We may disclose your information to regulatory bodies, law enforcement agencies, or other legal authorities if required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you in advance of any such transfer, and the acquiring entity will be bound by the terms of this Policy.
- Aggregated Non-Personal Information: We may share aggregated, non-identifiable information with third parties, such as market research firms or regulatory bodies, to analyze industry trends or comply with reporting requirements.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your Personal Information:
- Right to Access: You have the right to request a copy of the Personal Information we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
- Right to Erasure: You have the right to request that we delete your Personal Information, subject to legal obligations that require us to retain certain data.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information in certain circumstances.
- Right to Data Portability: You have the right to request that we transfer your Personal Information to another data controller, where technically feasible.
- Right to Withdraw Consent: If you have given us consent to process your Personal Information for a specific purpose, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
6. Third-Party Links and Services
The App may contain links to third-party websites or services, such as forex regulators’ official websites or broker websites. This Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you access through the App.
7. Children’s Privacy
The App is not intended for use by children under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will promptly delete that information and terminate the child’s account. If you believe we have collected information from a child under 18, please contact us immediately.
8. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will update the "Effective Date" at the top of this Policy and notify you through the App or via email (if you have provided an email address). We encourage you to review this Policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Policy or the handling of your information, please contact us at: